Shipping policy

Shipping Policy

Thank you for shopping with us.

All orders are processed and prepared for shipping within our production and fulfillment window. Please note the following terms regarding shipping and delivery:

Processing Time

We reserve a maximum of 14 days to process and ship your order. However, most orders are shipped within 7 business days.

Estimated Delivery Date

Please note that the estimated delivery time is calculated from the moment your order is shipped, not from the date the order is placed. You will receive a shipping confirmation email with tracking information once your package has been dispatched.

Shipping Methods & Carriers

We partner with trusted logistics providers to ensure safe and reliable delivery. Carriers may vary depending on the destination and shipping method selected at checkout.

Tracking

All orders include tracking. Once your order is fulfilled, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Domestic & International Shipping

We ship worldwide. Please be aware that international orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the shipping cost.

Delays

While we strive to deliver all orders on time, please understand that delays may occur due to high demand, customs clearance, holidays, or unforeseen circumstances beyond our control.

Address Issues

Please ensure your shipping information is complete and accurate. We are not responsible for delays or delivery failures due to incorrect or incomplete addresses provided by the customer.

If you have any questions regarding your shipment, feel free to contact our support team at contact@hood-by-air.com.

Thank you for your patience and support.